Contact
Call the Ride Line: (504) 248-3900
For information related to JP Transit bus schedules, routes, fares, etc., please contact the Ride Line at (504) 248-3900. The Ride Line can answer questions on operations for both JP Transit and the New Orleans RTA.
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E-mail JP Transit
JP Transit encourages riders to contact us with any questions or concerns. We can help you navigate the system and also welcome your comments. Your feedback helps to make the JP Transit system stronger for all riders.
For more information or to voice your opinion please send us an email at jefftransitinfo@solutient.com.
To reach the MITS Paratransit Office:
Applications: (504) 889-7155
Trip Reservations: (504) 736-8483
For more information on our paratransit service, please see our MITS page.
For all other customer service issues:
For lost-and-found, compliments, complaints, or comments, riders may call (504) 367-7433 or email us at jefftransitinfo@solutient.com.